Timely: Handle problem fast, feedback result rapidly.

Responsibility: the policy is explained accurately, the problem is dealt with aptly, do not plead.

Overall: carefully think out, take the interests of the whole into account, unit every department, each seller closely.

Initiative: Strengthen communicate with every department and each seller voluntarily, support each seller to sell actively.

Patience: No matter anyone puts forward any question, explains carefully, help warmly.